Syncing Villas to Channels
Argonautas keeps your rates, availability and listing content in step with the OTA channels (Airbnb, Booking.com, Vrbo, Google) on its own. The Channel Manager page is where you check that it worked and push a villa again when you need a change out straight away.
What Syncs
| Data Type | Direction | Description |
|---|---|---|
| Availability | Suite → Channel | Calendar blocks, open dates |
| Rates | Suite → Channel | Nightly rates, min stay, LOS discounts |
| Content | Suite → Channel | Property description, amenities, photos |
| Bookings | Channel → Suite | New reservations, modifications, cancellations |
| Booking status | Suite → Channel | Cancellations initiated in Suite |
- Outbound (Suite → Channel): Your villa's data is pushed to the OTAs.
- Inbound (Channel → Suite): Bookings made on the OTAs are pulled into Argonautas automatically.
Syncing One Villa Now
- Click Channel Manager in the sidebar.
- Find the villa in the table (use the search box or Need attention).
- Click Sync now on its row.
A message confirms the sync, and the row's status and last sync update. Use it after a rate or availability change that has to reach the channels at once, or to retry a villa showing Sync error.
Sync now appears only on villas that are connected. A villa that is not connected shows Set up, which opens its Channels tab to connect it.
Syncing Every Villa
Click Sync all villas at the top of the Channel Manager page. This queues a sync for every connected villa in the background, so the statuses update as each villa finishes rather than straight away.
Sync Statuses
| Status | Meaning |
|---|---|
| Active | Connected and syncing |
| Pending first sync | Connected; the first sync has not completed yet |
| Sync error | The last sync failed; see the sync logs, then Sync now |
| Disabled | Distribution is switched off for this villa |
| Not connected | Not connected to the distribution network yet |
Each villa's OTA channels appear as chips on its row. A green chip is a working connection; a red one has a connection error and a grey one is disconnected. Open the villa's Channels tab to fix it.
Owner-Managed Rates
If an owner sets prices directly on each channel, open the villa's Channels tab and switch off Push rates to channels. Availability and bookings keep syncing; only rates and stay rules stop. The Rates column on the Channel Manager page then reads Owner manages.
Understanding Sync Delays
Typical sync timing:
| Change Type | Suite → Channel | Channel → Suite |
|---|---|---|
| New booking | n/a | Near-instant (webhook) |
| Availability block | 1 to 5 min | n/a |
| Rate change | 1 to 5 min | n/a |
| Content update | 5 to 15 min | n/a |
Actual timing depends on the channel's API responsiveness.
Sync Logs
The status line on the Channel Manager page shows the last push and how many pushes ran (and failed) in the last 24 hours. For the full history, click All logs:
- Filter by status (success or error) and by type (property, rates, availability, booking or photos).
- Each entry shows when it ran, its type and direction, the villa, the status and any message.
- Click Load more at the bottom for older entries.
Common Questions
What happens if a sync fails? Failed syncs are retried automatically. If the retry fails too, the villa shows Sync error and the details are in the sync logs. Fix the cause, then click Sync now.
Can I sync all villas at once? Yes. Click Sync all villas on the Channel Manager page.
Does switching off rate pushing affect incoming bookings? No. Bookings from the channels always arrive, and availability keeps syncing.
Related
- Channel Integration: setting up channel connections.
- Sync Troubleshooting: fixing common sync problems.
- Channel Certification: preparing properties for distribution.