Booking Statuses Explained

Every booking in Argonautas carries a status that tells you exactly where it is in its lifecycle. Statuses are color-coded throughout the application so you can assess your pipeline at a glance.

Status Reference

Status	Color	Meaning
Confirmed	Teal	The reservation is locked in. The property is blocked and the guest has been notified.
Pending	Yellow	The booking exists but is not yet confirmed, typically waiting for payment or manual review.
On Hold	Yellow	Dates are temporarily reserved while a quote or payment is in progress.
Awaiting Partner	Yellow	A booking on a partner property waiting for the partner to confirm.
Checked In	Teal	The guest has arrived and is currently at the property.
Checked Out	Gray	The guest has departed. The booking is now part of historical records.
Cancelled	Magenta	The reservation was cancelled. Dates are released.
No Show	Magenta	The guest never arrived.
Partner Declined	Magenta	The partner turned the booking down.

Status Transitions

A booking can only move along these paths. The Status dropdown in the booking's Booking Details card offers only the moves allowed from the current status.

From	Can move to
Pending	Confirmed, On Hold, Awaiting Partner, Cancelled
On Hold	Confirmed, Pending, Cancelled
Confirmed	Checked In, On Hold, No Show, Cancelled
Awaiting Partner	Confirmed, Partner Declined, Cancelled
Checked In	Checked Out

Checked Out, Cancelled, No Show, and Partner Declined are final.

What Triggers Each Transition

• Pending → Confirmed: You confirm manually after verifying payment, or an OTA sends a confirmed reservation via channel sync.
• Pending ↔ On Hold: You place a temporary hold while waiting for the guest to finalize, or move it back to pending.
• On Hold → Confirmed: The guest confirms and you move the booking forward.
• Confirmed → Checked In: You mark the guest as arrived.
• Checked In → Checked Out: You mark the guest as departed.
• Confirmed → No Show: The guest never arrived. For Booking.com and Expedia bookings, use Report No-Show in the booking header so the channel is told too.
• Any status that allows it → Cancelled: Click Cancel Booking in the booking header. A confirmation modal prevents accidental cancellations. On OTA bookings, Cancelled is not in the dropdown, so the channel is always told through Cancel Booking.

Changing a Booking's Status

1. Open the booking.
2. Click the pencil icon on the Booking Details card.
3. Pick the new status in the Status dropdown.
4. Click Save Changes in the bar at the bottom of the screen.

Filtering by Status

The Bookings list view uses tabs to organize bookings:

• Active Bookings -- Pending, Confirmed, On Hold, and Checked In stays that haven't ended. This is the default view.
• Confirmed -- Only confirmed bookings. Useful for reviewing upcoming arrivals.
• Pending -- Bookings waiting for action. Check this daily.
• In House -- Guests staying today.
• Cancelled -- Cancelled bookings for tracking cancellation rates.
• Completed -- Checked-out bookings and stays whose departure has passed. Your historical archive.

Each tab displays a count. Combine status tabs with the property, source, Dates, and search filters to answer questions like "Show me all pending Airbnb bookings for March." To see every booking with one exact status (for example, No Show or Awaiting Partner), pick it in the All Statuses filter.

Color Coding

Status colors appear consistently throughout the application:

• Teal (Confirmed, Checked In) -- Active and on track.
• Yellow (Pending, On Hold, Awaiting Partner) -- Needs attention.
• Gray (Checked Out) -- Complete.
• Magenta (Cancelled, No Show, Partner Declined) -- Did not happen.

You will see these colors as a dot next to the status in the bookings list and on booking cards.

Daily Workflow Tips

• Start your day on the Pending tab. Review any bookings that need confirmation.
• Click Arriving Today and Departing Today at the top of the Bookings list to see today's movements. Mark guests as Checked In or Checked Out promptly.
• Use On Hold sparingly. Holds block availability, so release dates if the guest has not responded within your hold window.
• Review Cancelled bookings weekly to track patterns that may signal pricing or listing issues.

Common Questions

Can I revert a Checked Out booking? No. Checked Out is a final status. If a guest extends their stay, create a new booking for the additional nights.

Do status changes sync to OTA channels? Cancellations made with Cancel Booking are sent to the channel. No-shows reported with Report No-Show are sent to Booking.com and Expedia. Check-in and check-out statuses are internal and do not affect OTA records.

What happens to calendar availability when I cancel? Dates are immediately freed for other bookings.

Related

• Booking Lifecycle -- Full guide to creating and managing bookings.
• Availability Calendar -- Visual calendar with blocked dates.