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Property Videos ​

Property videos help guests visualize the experience before booking. Argonautas provides built-in video hosting, processing, and CDN delivery. Videos live on the Media tab of the property edit page, below the photo gallery.

Uploading a Video ​

  1. Open a property and navigate to the Media tab.
  2. Scroll down to the Videos section.
  3. Click Upload Video.
  4. In the upload dialog:
    • Enter a title for the video (required).
    • Select a category -- Tour, Drone, Neighborhood, Experience, or Testimonial.
    • Drag and drop a video file or click browse to select one.
  5. Click Upload Video at the bottom of the dialog.

Supported Formats ​

FormatExtension
MP4.mp4
MOV.mov
WebM.webm

Maximum file size: 500 MB.

Video Processing ​

After upload, the video is sent for processing. During this time, the video card shows a processing spinner. Processing typically takes 1--3 minutes depending on file size and length.

Once processing completes, the video card displays:

  • A thumbnail image generated from the video
  • The video duration
  • The video category as a badge

If processing fails, the card shows an error indicator with a Retry button.

Previewing Videos ​

Click the thumbnail of a ready video to open a preview modal with an embedded video player. The player supports play/pause, fullscreen, and picture-in-picture.

Custom Thumbnails ​

By default, a thumbnail is generated automatically from the video. To choose a more appealing frame:

  1. Hover over a ready video card and click the camera icon.
  2. In the thumbnail picker, use the scrub bar to navigate through the video.
  3. Use the Prev / Next buttons for fine frame-by-frame control.
  4. When you find the right frame, click Use this frame.

The new thumbnail replaces the auto-generated one everywhere the video appears, including the guest-facing website.

Managing Videos ​

Reordering ​

Drag and drop video cards to change their display order. The new order is saved automatically.

Deleting ​

Hover over a video card and click the trash icon. You will be asked to confirm before the video is removed. Deletion is permanent and removes the video from storage.

Categories ​

Video categories help organize content and can be used by your guest-facing website to display videos in relevant sections:

CategorySuggested Use
TourFull property walkthrough
DroneAerial footage of the property and surroundings
NeighborhoodNearby attractions, restaurants, beaches
ExperienceActivities available at or near the property
TestimonialGuest reviews or staff introductions

Guest-Facing Display ​

Videos uploaded in Argonautas are available through the Website Publishing API for display on your guest-facing website. Each video includes:

  • CDN-hosted stream URL (HLS format for adaptive playback)
  • Thumbnail URL
  • Embed URL (for iframe-based players)
  • Title (multilingual)
  • Category and duration

Your website template can use these fields to display a video gallery, embed players, or show video thumbnails alongside property photos.

Common Questions ​

How many videos can I upload per property?

Each property can have up to 5 videos. This is included with your subscription at no additional charge. The counter next to Upload Video shows how many you have, for example "3 / 5 videos". At 5 the button is disabled.

Can I upload videos longer than 10 minutes?

Yes, as long as the file is under 500 MB. However, shorter videos (1--3 minutes) tend to perform better for property listings.

Do videos sync to OTA channels like Airbnb or Booking.com?

Not currently. OTA channels have limited video support. Videos are for your own guest-facing website.

What happens if processing fails?

Click the Retry button on the failed video card. If the problem persists, try uploading the video again. Common causes of failure include corrupted files or unsupported codecs within an otherwise valid container format.

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