Staff Reports
Staff Reports sums up your team's work for a period. Open it from Staff Management > Staff Reports. Administrators and property managers can use it.
Choosing the Period
Use the period menu at the top right: Last 7 Days, Last 30 Days, Last 90 Days, or This Year. Every tab follows it.
Tabs
Task Completion
- Total Tasks, Completion Rate, Completed, and In Progress cards.
- Tasks by Status: a bar for each status, such as Assigned, Completed, or Verified.
- Tasks by Type: a bar for each task type, such as Turnover Clean or Repair.
Labor Costs
- Total Labor Cost, Hours Worked, Total Shifts, and Task Labor Cost cards.
- Labor Cost Breakdown: Shift Labor, Task Labor, and the Total.
Labor cost uses each staff member's Hourly Rate from their profile. Staff without a rate count as zero.
Property Coverage
Staff Coverage by Property lists each property with how many staff are assigned to it:
| Badge | Meaning |
|---|---|
| Full Coverage | Two or more staff assigned. |
| Partial | One staff member assigned. |
| No Coverage | No one assigned. |
Assign staff from the property's Staff tab or the staff profile.
Staff Performance
Choose a staff member under Individual Performance to see their Total Tasks, Completed, Completion Rate, and Overdue count. The same figures are on the Performance tab of their profile.
Exporting
Click Export CSV to download the tab you are on for the selected period.
Common Questions
Can I pick a custom date range? No. Choose one of the four periods.
Are concierge requests included? Yes, if they are tasks. Concierge service bookings have their own reports in the concierge tools.
Related
- Task Management: The tasks behind these numbers.
- Scheduling: Shifts behind hours worked.
- Staff Management: Hourly rates and property assignments.
- Maintenance Guide: Maintenance tasks.