Reporting Guide
The Reports page turns your booking and payment data into revenue, occupancy, and operations figures. Use it to check how the portfolio is doing, to prepare a printable report for an owner, and to export the detail for your accountant.
Overview
Open Reports from the Finance section of the sidebar. The page has three parts, top to bottom:
- Filters: property, period, comparisons, and the date basis.
- Summary gauges: total revenue, total bookings, occupancy, and a booking-sources ring.
- Report tabs: Revenue, Operations, and Coverage.
The buttons in the top-right corner are Refresh, Print, and Export.
Key Metrics
| Metric | How Argonautas calculates it |
|---|---|
| Total Revenue | The booking totals of the bookings that arrive in the period. |
| Total Bookings | The number of those bookings. |
| Occupancy | Nights sold inside the period, divided by the nights available for sale (the period's nights minus blocked nights). |
| Total Nights | The nights of the bookings that arrive in the period, counted in full. |
| Avg. Booking | Total revenue divided by the number of bookings. |
| ADR | Total revenue divided by total nights. |
Revenue counts confirmed, checked-in, and checked-out bookings. Cancelled bookings are left out. In Future mode, pending bookings are counted too. With All Properties selected, the figures cover your active, directly booked properties. Partner-managed properties are left out unless you pick one in the property filter.
Filters
| Control | What it does |
|---|---|
| Property | All Properties or one property. |
| Past / Future | Switches between historical periods and a forecast. See Past vs. Future Mode. |
| Period buttons | Preset periods for the active mode, plus Custom. |
| vs. same period last year | Adds percentage changes against the same dates a year earlier. |
| vs. previous period | Adds percentage changes against the period of equal length just before. |
| From / To | The exact dates. Changing either one switches the period to Custom. |
| Date basis | Stay dates or Payment dates. See Stay Dates vs. Payment Dates. |
| Show management fee | Includes the management fee and owner net in the printed report. |
The page opens on Past with Last 30 Days selected.
Past vs. Future Mode
- Past offers Last 7 Days, Last 30 Days, Last 90 Days, This Year, and Custom.
- Future offers Next 30 Days, Next 90 Days, Rest of Year, and Custom.
In Future mode the gauges change to Forecast Revenue, Confirmed Bookings, and Projected Occ., and a Payment Timeline card appears on the Revenue tab. It lists confirmed bookings that still have a pending or partial balance, grouped by check-in month, with how many are fully paid and how much is still due.
Stay Dates vs. Payment Dates
- Stay dates (the default) reports on bookings by arrival date. This is the view for revenue and occupancy.
- Payment dates reports on the money actually received in the period, whatever the booking's status or property. The revenue gauge becomes Cash Received, and the occupancy gauge, nights, average booking, and ADR are hidden. This is the view your accountant needs.
Comparison Overlays
Tick vs. same period last year, vs. previous period, or both. Each one adds a percentage change under the summary gauges, in the Revenue Summary, and in the Revenue by Property table. Increases are shown in green and decreases in red.
Settlement Review Alerts
Owner figures depend on accurate OTA payouts, so the page warns you about bookings whose settlement still needs a manual decision. When there are any, a warning chip appears under the gauges reading "N bookings need settlement review". Click it to open the Bookings list filtered to those bookings, where you confirm the correct owner payout.
Resolving these keeps your revenue and owner figures trustworthy. An unreviewed cancellation or late OTA fee can otherwise leave a stale payout in the totals. See OTA Booking Modifications.
Revenue Reports
The Revenue tab holds these cards:
| Card | What it shows |
|---|---|
| Revenue Summary | Total revenue, total bookings, total nights, average booking, and ADR. |
| Payment Timeline | Only in Future mode. Pending balances by check-in month. |
| Revenue by Property | One row per property: revenue, bookings, nights, average booking, and ADR. |
| Monthly Trend | A bar chart of revenue by month. |
| Revenue by Source | Revenue and bookings for each booking source, such as Direct, Airbnb, Booking.com, or VRBO. |
| Vrbo leads | Only if you use VRBO. Bookings marked as Vrbo leads arriving in the period, with Export Vrbo leads, so you can report them in your Vrbo Dashboard. |
The booking-sources ring in the summary gauges shows the same source split at a glance.
Agency Commission Split
When a travel agency originated any booking in the period, the Revenue Summary breaks your management commission into three figures:
- Management Commission (gross): the full management commission your company charged owners on the period's bookings.
- Agency Commissions: the part owed to originating agencies. Each agency booking contributes the agency's share of that booking's management commission.
- Net Commission: what your company keeps, which is gross minus agency commissions.
On screen, these figures appear when Date basis is set to Stay dates and an agency shared commission in the period. The printed report (Print) includes them whenever an agency shared commission. Bookings still waiting for settlement review are left out of these totals until they are resolved.
The split is a breakdown of your company's commission only. Owner net and the owners' figures don't change.
The revenue Export workbook (.xlsx) carries the same split: each booking row has Agency, Agency commission, and Net commission columns (blank for bookings without an agency), and the totals list Commission (gross), Less: Agency commissions, and Net commission (company).
What you owe each agency booking by booking, and what each salesperson earned, are on the Agency Payouts and Agent Commissions pages in the Finance section of the sidebar. See Agent Commissions.
Operations and Coverage
These two tabs are staff reports. Administrators and property managers see them. The Accounting role sees only Revenue.
- Operations shows Task Completion (total tasks and completion rate), Tasks by Status, and Tasks by Type.
- Coverage shows Property Staff Coverage: for each property, the total staff assigned and a breakdown by role.
Owner Statements
To prepare a statement for an owner, print the report for their property:
- Pick the property in the Property filter.
- Choose the period, for example Custom with the first and last day of the month.
- Leave Date basis on Stay dates, and tick Show management fee if the owner should see it.
- Click Print, then print or save as PDF from your browser.
The printed Property Financial Report carries your logo or company name and contact details. It shows a Financial Summary (Gross Revenue, Management Fee, and Owner Net), a Performance card (reservations, nights occupied, available nights, ADR, and occupancy), and a Reservation Detail table with each booking's code, dates, nights, source, amounts, and payment status.
Owners can also see their own figures at any time in the owner portal. See Owner Financials.
Exporting Reports
Click Export in the top-right corner. What you get depends on the tab:
- Revenue: a detailed .xlsx workbook with a per-booking money breakdown, a payments ledger, and totals.
- Operations and Coverage: a CSV of the figures on screen.
Exports follow the property and dates you've selected.
Key Concepts
- Date range: the page opens on the last 30 days. Change it to analyze a specific period or compare seasons.
- Property filter: administrators, property managers, and Accounting can report on any of the company's properties. Owners see only their own properties, in the owner portal.
- Stay basis vs. payment basis: stay basis answers "how did these stays perform?" Payment basis answers "what money came in?"
Common Questions
Who can access reports? People with the Administrator, Property Manager, or Accounting role see Reports in the sidebar, covering all of your company's properties. Accounting sees the Revenue tab only. Owners see only their own properties, in the owner portal's Financials. See Role-Based Permissions.
How current is the data? Reports are calculated from booking and payment records when the page loads. Click Refresh to recalculate.
Can I schedule automatic report delivery? No. Reports are generated on demand.
Can I compare year-over-year performance? Yes. Tick vs. same period last year to see the change on every metric for the same dates last year.
What is forecast mode? Switch to Future to see upcoming bookings. The gauges become forward-looking and a Payment Timeline shows the balances still to collect.
Related
- Owner Portal Guide: how owners view their property performance and financials.
- Owner Financials: the owner's financials page and statements.
- Pricing Guide: setting rates that drive the revenue shown in reports.
- Channel Integration: the OTA channels behind the booking-source figures.
- Agent Commissions: salesperson and agency commission payouts.